Refund Policy

Subscriptions (Starter, Pro, Max) are refundable in full ONLY if ALL of these conditions are met:

• Requested within 7 days of initial purchase or latest renewal
• Less than 25% of the monthly credit allowance has been used:
  • Starter: less than 500 credits used (out of 2,000)
  • Pro: less than 1,375 credits used (out of 5,500)
  • Max: less than 2,750 credits used (out of 11,000)
• You have not had a refund issued in the past 60 days
• The account has not been flagged for abuse

Refunds outside these conditions are not guaranteed. We may offer partial refunds or credit replacements at our discretion if there's a clear product defect we cannot resolve.

Wallet packs (Tiny, Small, Medium, Large, Mega) are:

• Refundable in full ONLY if zero credits from that pack have been used
• Refundable within 7 days of purchase
• Non-refundable once any credit from the pack has been spent

Why? Wallet credits never expire, so the only fair way to refund is when the entire pack is untouched. If you've used any of it, you've received the value of the entire pack.

• Credits already spent on AI requests
• Credits from auto-refunded failed requests (those are restored separately)
• Credits granted as goodwill or compensation
• Credits older than 60 days

You don't need to ask — these refunds happen automatically:

• AI response was empty or a refusal → 100% credit refund
• AI failed to generate valid actions → 100% credit refund
• API errors before AI processed your request → 100% credit refund
• Service-side failures (server down, database issue) → 100% credit refund

These auto-refunds appear in your usage history within 30 seconds.

If the AI built something that didn't match your request, use the 👎 Report Issue button inside the plugin.

1. Describe what went wrong (minimum 10 characters)
2. Optionally attach a screenshot
3. Our team reviews every report manually
4. If we determine the issue was a genuine AI failure, we issue a credit refund
5. If we determine the AI did what was asked, no refund is given

Reports are reviewed within 3 business days. Maximum 10 reports per day per account.

You can cancel your subscription anytime from your account dashboard. When you cancel:

• You keep access until the end of the current billing period
• Wallet credits remain in your account forever
• No refund is issued for the remaining time in the current period (unless you also meet the subscription refund conditions above)

The following result in immediate account termination with NO refund:

• Using the service while requesting a refund
• Sharing your license key publicly
• Creating multiple free-tier accounts to bypass limits
• Filing chargebacks without contacting us first
• Bypassing payment systems
• Repeatedly requesting refunds on different accounts

Chargebacks issued without first contacting us will be disputed with the payment processor.

1. Email support@lesseffort.ai from the address used to purchase
2. Subject: "Refund Request — [Your License Key]"
3. Include your license key, date of purchase, reason, and what you'd like (full refund / partial / credit replacement)
4. We respond within 3 business days
5. Approved refunds are processed within 5–10 business days

Questions about this policy? support@lesseffort.ai

This policy may be updated periodically. The version active at the time of your purchase applies to that purchase.